Kuester Consulting LLC
Kuester Consulting LLC
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Kuester Consulting

Kuester ConsultingKuester ConsultingKuester Consulting

Transit, Transportation, and Tolling for the Road Ahead

Certified WBE, SBE

Kuester Consulting

Kuester ConsultingKuester ConsultingKuester Consulting

Transit, Transportation, and Tolling for the Road Ahead

Certified WBE, SBE

We’re Going Places – Together

Kuester Consulting LLC is mapping the road ahead for urban transportation systems. With 25+ years of results-driven public sector leadership in transportation planning, engineering, and customer experience in the US and Europe, Owner & Principal Carol Kuester provides large-scale strategies and program delivery for transit, tolling, and multimodal urban mobility. More efficient, sustainable, and equitable transportation ensures a path forward for all of us.

Get in Touch

Service Areas

Tolling Systems

Contracts / Management

Policy & Operations

Electronic payment systems implementation, oversight, and operational management. Advise on operational strategies for transit payment systems, tolling, and multimodal mobility programs.

Policy & Operations

Contracts / Management

Policy & Operations

Support staff translating policy objectives into strategic direction for public-facing operational programs.

Contracts / Management

Contracts / Management

Contracts / Management

Advise staff on building teams and executing customized contract procurement and strategic management of technology programs. 

Board & Staff Support

Contracts / Management

Contracts / Management

Provide effective Board management and communication strategies, agency staffing support, and fill interim executive staffing needs. 

Key Clients

Project Experience

Metropolitan Transportation Commission & Bay Area Toll Authority, San Francisco, CA

From 2014-2023 as Director, Electronic Payment Systems, with a staff of 30, delivered high-profile customer service programs supporting more than 10 million accounts: FasTrak®, the regional and statewide interoperable toll payment system and Clipper®, delivering and settling fare payment for two dozen operators. Innovations included expanding the regional (and statewide interoperable) FasTrak tolling program to integrate Express Lane payments and to support national tolling interoperability. 

Clipper START

In 2020, implemented Clipper START (clipperstartcard.com), a ground-breaking equity pilot program offering transit discounts to qualifying low-income riders. Established eligibility verification process and online portal. Initial pilot on four transit operators expanded to eleven others. 

Get In Touch

Carol Kuester, Owner & Principal

Alameda, California

(925) 200-8134

Email Carol Kuester


Certified State of California Small Business:

Certification ID 2039253


Certified Women Business Enterprise



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